Sendung back a Retoure

Asked by Rainer Rother | 2/11/2026 9:17:02 AM

My retorned Package is stuck at custums for over two month. DHL say they cannot do anything. The status is „ gounghzou City 510410075“. Maybe i have to pay duty? WhatsApp can I do?

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I sent the package back to China and it's stuck at the customs. What should I do?

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My retorned Package is stuck at custums for over two month. DHL say they cannot do anything. The status is „ gounghzou City 510410075“. Maybe i have to pay duty? WhatsApp can I do?

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Hi,

My package ( Retoure light in the box) is since two Month in hangzhou.(16.6.2023)
Status:
Hangzhou ,待Receiver 向 customs 提交申报材料, 浙江省Hangzhou 报关行，Phone ：0571-86896573/86896576
Whats should I Do?
Tracking CY299914761DE

Best regards

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