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Shipment delivery

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I am writing you in regards of shipment delivery uneder tracking number XY2387079231YQ. Shipment shows that is delivered, but I didn't get it.

1 Answer(s)

user
Hi Milekic972,

It's shipped by Xiyou Supply Chain (广州西柚子供应链有限公司). Tracking information shows it was delivered on Jan.4. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you in time.

XYGYL:
2026-01-04 13:07 Delivered Belgrade 11080
2026-01-03 10:33 package is on the way Belgrade 11080
2026-01-01 11:20 Leaving the sorting center Belgrade 11080
2025-12-29 08:56 Arrival sorting, distribution center Belgrade 11080
2025-12-28 14:59 Leave the email processing center
2025-12-27 13:46 Internationaliy Package received at processing center
2025-12-26 11:20 Customs clearance completed
2025-12-25 13:05 The import customs keep it for inspection
2025-12-24 16:04 local carrier Agent Import customs clearance
2025-12-23 16:40 Item arrives at destination airport
2025-12-22 16:28 Departure from the airport of origin domestic
2025-12-20 10:47 Arrival at domestic internationality airport
2025-12-18 09:02 Goods leave the operation center
2025-12-16 10:17 Arrive at the cross border receiving point
2025-12-15 19:20 Order information received

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