China Post: 86 10 11185 EMS: 86 10 11183

Shipment on hold due to address, tracked item to being held at china customs

|

June 12,2024, I received notice my shipment is on hold due to incomplete address info, along with a link that wants updated address info. I tried to give the recipients address however it does not allow to put states outside of the US?. so I put my address. Then it wanted a payment of $.19 but does not accept the payment cards visa, amex etc?even though they are listed. The tracking info says item held at customs. What do I do now? Tracking #LH225273589US

1 Answer(s)

user
Hi lucille,

It's on the way back to the USA now.

Order number: LH225273589US
Package status: May be abnormal (38 days)
Country: United States -> China
2024-06-27 14:30 Ningbo, in transit, shipped out
2024-06-26 09:07 Ningbo City, returned
2024-06-05 10:15 Ningbo City, waiting for users to pay taxes
2024-06-05 09:47 Ningbo City, Customs clearance
2024-06-04 08:21 Ningbo, mail arrives at [Ningbo International Exchange Bureau]
2024-06-03 23:32 Hangzhou, mail has left [Hangzhou International Exchange Bureau] and is being sent to the next stop
2024-06-03 18:32 Hangzhou, mail arrives at [Hangzhou International Exchange Bureau]
2024-06-01 19:43 Hangzhou, mail has left [Hangzhou Dajiangdong Packaging Workshop] and is being sent to the next stop
2024-06-01 19:16 Hangzhou, mail has been sorted in [Hangzhou Dajiangdong Packaging Workshop] and is ready to be sent out
2024-06-01 01:10 Hangzhou, mail arrives at [Hangzhou Dajiangdong Packaging Workshop]
2024-05-29 18:42 Beijing, mail has left [Beijing International Exchange Bureau] and is being sent to the next stop
2024-05-29 18:29 Beijing, mail arrives at [Beijing International Exchange Bureau]
2024-05-28 16:44 Beijing, sent to import customs
2024-05-23 15:57 Leaving the overseas export exchange office (not yet arrived at China Post)
2024-05-23 10:14 Arrival at overseas export exchange bureau
2024-05-21 11:54 【US】Received
2024-06-05 09:47 CHINA,NINGBO, Held in Customs -> Your item is being held in Customs at 9:47 am on June 5, 2024 in NINGBO, CHINA.
2024-06-04 08:37 CHINA, Arrived at Facility
2024-06-03 10:59 CHINA, Departed Facility
2024-06-02 13:46 CHINA, Arrived at Facility

Related Questions

Shipment on hold due to address, tracked item to being held at china customs (1 reply)

June 12,2024, I received notice my shipment is on hold due to incomplete address info, along with a link that wants updated address info. I tried to give the recipients address however it does not allow to put states outside of the US?. so I put my address. Then it wanted a payment of $.19 but does not accept the payment cards visa, amex etc?even though they are listed. The tracking info says item held at customs. What do I do now? Tracking #LH225273589US

Item at customs for 4 weeks?? (3 replies)

I returned an eBay item to the seller through USPS international shipping in August 10, and now it's already September 9. The tracking number is CH074991648US.

2019-08-16 15:44, CHINA, GUANGZHOU, Held in Customs -> Your item is being held in Customs at 3:44 pm on August 16, 2019 in GUANGZHOU, CHINA.

I have read another similar case from the link. It seems not just my only case.
https://www.chinapostaltracking.com/qa/item-at-customs-for-3-weeks-24426/

What really happened in customs in GUANGZHOU? I should get a refund through this return and it makes me annoyed and stressful. What do I do now? There's absolutely no way to contact customs in Guangzhou, and it would be appreciated if you let me know an email address I can reach and let me know how long I should wait more.

Package on hold in customs (2 replies)

I returned an item to the seller. My tracking shows that my item has been on hold in customs for a month now. How do I find out what is going on with my package and when it will be delivered to the recipient?
Recipient info:
Receiver: Sihan Mei
Number:18679503303
Address: 3rd Floor, Area A, Hongzhi Technology Park, Hongying Road No.2, Fenggang Town, Dongguan City, Guangdong Province, 523000, China
USPS tracking number: LH126790224US

Held in Customs (4 replies)
RL807497683IE (1 reply)

Answer This Question

You are not allowed to post or reply questions at present. Thank you for your cooperation.
'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!