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shipping stuck at Despatch?

Asked by Carson | 6/5/2020 9:58:20 AM

Hi, i ordered this item on March 22nd and I'm still waiting for it. It says the status is despatch from sorting center? What does that mean? Is the package lost? Thanks

1 Answer(s)

Daisy 6/5/2020 9:17:13 PM

Hi Carson,

It's in transit to Canada now. It usually takes about 30-60 days to have update showing it arrives in Canada after it was delivered to air transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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