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Status says delivered, but no parcel and no paperwork has been seen by me


Status says delivered, but no parcel and no paperwork has been seen by me

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1 Answer(s)

Hi Lucy kennedy,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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