Stuck

Asked by goatbeard21 | 10/12/2022 10:56:10 PM

AG513283321CN has been like this for Long 27 days please help find

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 10/28/2022 1:42:07 AM Reply

Hi goatbeard21,

It's not normal for it. In this case, you need to contact the seller to reflect the problem and check it for you. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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