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Stuck at US secondary processing centre


Hi, the last update I got for my shipment was may 29th.
United States, arrived at【United States】secondary processing center
Tracking info is UJ274110763CN
Could anyone advise why this is taking so long, what action can I take?


3 Answer(s)

Hi bensonuk89,

It has been stuck at the US second processing center since May 29. To my experience, if it couldn't be delivered within ten days after it's there, it will be returned back or still stuck there. This may be caused due to the address problem. You'd better contact the seller to reflect the problem and give you a solution as soon as possible.
I am awaiting a package that has been at the secondary processing center since 7/2 and hasn’t moved. I have contacted the seller multiple times and have not received any responses. Can you please provide some type of advice? Tracking is: UU160907753CN
Hi Heidi,

It's sent by using China Post Ordinary Packet Plus which is a cheap service of China Post. China Post doesn't provide tracking service for it after it arrives at the US secondary processing center. So, you can't get more update after July 2. It usually takes about 60-90 days to be delivered. If you couldn't get it in time, you need to contact the seller to give you a solution as soon as possible.

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