China Post: 86 10 11185 EMS: 86 10 11183

stuck in GUANGZHOU?

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Hi,
is it normal that since may 24 there's no sign of activity, according to similar tracking numbers i have seen it should get the 'Departure from outward office of exchange' line the day after 'Sorted' , at the latest.

HU3717568NT00490G
2021-05-18 Guangzhou POSTING COLLECTION
2021-05-23 Guangzhou ARRIVAL AT OUTWARD OFFICE OF EXCHANGE
2021-05-24 Guangzhou SORTED/REGISTER COLLECTED

3 Answer(s)

user
Hi obraz,

It's stuck in Guangzhou now. As it's sent by Meest. You need to reflect the problem to the seller and let the seller check it through Meest to you.
user
Hi Daisy,
it couldn't pass the customs check or what could be the problem? the seller doesn't give a *** about it..
user
Hi obraz,

If the seller doesn't reply you and you couldn't receive it in time, you need to try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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