Stuck no Handed over to carrier transport

Asked by Julio | 1/14/2021 6:25:37 AM

Parcel from China to Chile with tracking number RV511964790CN. Handed over to carrier transport on Dec 7, 2020 with no other updates.
Has the parcel left the country or is still in China. Thanks.

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1 Answer(s)

Daisy 1/16/2021 10:49:48 PM

Hi Julio,

It should have left China and is in transit to Chile now. It was handed over to the carrier transport on Dec.7 and usually takes about 30-60 days to have update showing it arrives in Chile after it was handed over to the carrier transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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