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Taxes

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According to the tracking information (EL598341359JP), the shipment is being held pending tax payment. However, the actual purchase price of the item is approximately USD 188, which is below the RMB 2000 threshold. I can provide the purchase receipt and payment proof if required.

Could you please clarify:
1. Why the parcel is subject to tax payment despite its value being below RMB 2000
2. How I can contact your office by email or an official communication channel to resolve this matter and submit supporting documents

Thank you for your assistance. I look forward to your guidance on how to proceed.

2 Answer(s)

user
Hi Asilbek,

Based on the tracking number you provided (EL598341359JP), this is indeed a package sent from Japan to China via Japan Post, indicating that it should be cleared through the Universal Postal Union (UPU) system.
 
Regarding the issue of your package being taxed despite being under 2000 RMB, the most likely reason is that the customs-assessed tax amount exceeds the 50 RMB tax-free allowance. This is a separate issue from whether the total value of the package is less than 2000 RMB.
 
user
Ok, got it. But how to pay these taxes, if the phone number I gave is not mine. How do I receive information about this payment through e-mail? Or how do I return my parcel to Japan?

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