The package is stopped at "Item Held by Customers".

Asked by Park | 3/2/2020 7:57:06 PM

Hello.
The package has been stopped for a month while I was shipping.
I wonder if the shipment is working properly.

EG701746464KR

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1 Answer(s)

Daisy 3/3/2020 1:22:36 AM

Hi Park,

The delivery was failed on Feb. 2 and it's on the way back. Latest tracking information it's retaiend by the customs of Guangzhou. You'd better let the recipient in China contact China Post (call 11183) as soon as possible to deal with it.

Number: EG701746464KR
Package status: Undelivered
Country: Korea, South -> China
2020-02-04 08:17, Guangzhou, Export Customs/Security Retention Pending Inspection
2020-02-03 02:31, Guangzhou, arriving at Guangzhou Aviation Processing Center (via transfer)
2020-02-02 23:14, Foshan City, leaving the Foshan Delivery Processing Center, the next stop , Guangzhou Aviation Processing Center (via transfer)
2020-02-02 10:23, Foshan City, leaving the "Foshan City Zu Temple Business Department", the next stop " Foshan Delivery Processing Center"
2020-02-02 09:41, Foshan City, Foshan City Zu Temple Business Department delivery results feedback - not properly delivered, notes (the recipient's name is wrong / unknown, and can not contact the recipient), delivery officer: District Wencong, tel: 18188704076
2020-02-02 09:41, Foshan City, Foshan City Zu Temple Business Department arranged delivery, delivery staff: District Wencong, Tel: 18188704076
2020-02-02 08:56, Foshan City, Foshan City Zu Temple Business Department arranged delivery, delivery staff: Jiang Pan, Tel: 18807572594
2020-02-01 09:42, Foshan City, leaving the "Foshan City Jihua Business Department", the next stop "Foshan Delivery Processing Center"
2020-01-31 09:20, Foshan City, leaving the "Foshan City Jihua Business Department", the next stop "Foshan Delivery Processing Center"
2020-01-30 10:30, Foshan City, leaving the "Foshan City Jihua Business Department", the next stop "Foshan Delivery Processing Center"
2020-01-25 04:23, Foshan City, to the Foshan South China Sea District Processing Center (via transfer)
2020-01-25 03:28, Guangzhou City, leaving the "Guangzhou Airport North Processing Center", the next stop , Foshan South China Sea Processing Center (via transfer)
2020-01-23 17:50, Guangzhou, arriving at Guangzhou Airport North Processing Center (via transfer)
2020-01-23 10:00, Guangzhou, Import Customs Release
2020-01-23 02:43, Guangzhou, sent to export customs/security
2020-01-23 02:40, Guangzhou, sent to import customs
2020-01-21 20:57, Seoul, Leaving the Overseas Export Swap Bureau
2020-01-21 20:02, Seoul, Arrival seifrom overseas export swap bureau
2020-01-21 17:47, South Korea, South Korea received

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