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The tracker says that the parcel has been delivered, but I haven't received it.

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The tracker says that the parcel has been delivered, but I have not received it. It only shows the city and zip code, and it says that the parcel has been successfully delivered, please help me find my parcel. Here is my parcel number: ZC02732304499

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1 Answer(s)

user
Hi Georgii,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: ZC02732304499
Package status: Successfully received (20 days)
Country: China -> United States
2025-05-06 16:10 Chicago, 60614, Delivered, has been submitted to [US Chicago]
2025-05-03 23:47 Chicago, 60614, Delivery when going out [US Chicago Chicago, 60614]
2025-05-01 01:28 Chicago, 60614, Destination Transfer【Chicago, 60614】
2025-04-26 13:30 Chicago, Customs clearance of the target country [Chicago]
2025-04-22 04:49 Chicago, Destination Transfer【Chicago】
2025-04-18 09:21 Guangzhou City, Departure【Guangzhou City】
2025-04-17 13:21 Guangzhou City, export customs clearance is completed [Guangzhou City]
2025-04-16 16:58 Dongguan City, Express delivery departure processing center [Dongguan City]
2025-04-16 16:49 Dongguan City, Express delivery arrival processing center [Dongguan City]
2025-04-16 16:47 Dongguan City, the email left [Dongguan International Company Directly Affiliated International Business Department] and was sent to [Guangshang Center]
2025-04-16 16:46 Dongguan City, the email has been sorted at [Dongguan International Company Directly Affiliated International Business Department] and is ready to be sent
2025-04-16 16:36 Dongguan City, China Post has collected emails

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