Think been scammed

Asked by Susan | 7/22/2022 2:59:38 AM

I ordered an mobility scooter from China, I have been tracking it with the number provided and today it shows as delivered at an address in Derby when I live in Bedford which is miles away! Can you please confirm what's happened?

1 Answer(s)

Daisy | 8/22/2022 7:19:38 AM Reply

Hi Susan,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Royal Mail to reflect the problem and check it for you as soon as possible. You need to require the seller give you a solution (refund you or send one again to you) if you couldn't get it at last.

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