Trying to track my items.

Asked by Sarah | 5/12/2019 5:50:12 PM

Hello, I have several items that have been stuck in Shenzhen international mail exchange bureau since April.24th. There is no further tracking information for any. Will they ever arrive. I have heard they could be sent back and I will not receive my purchases. Here is a tracking number for one of the items : US522473933CN

5 Answer(s)

Daisy 5/12/2019 8:28:23 PM

Hi Sarah,

It's on the way to Canada now. It usually takes about 30-50 days to be delivered. Remember to contact the seller as soon as possible if you couldn't get it in time.

2019-04-26 04:41
Plan to sail, plan flight number KE0828-0071, scheduled departure time 12:45

2019-04-24 08:03
Arrive at "Postal Shenzhen International Mail Exchange Bureau"

2019-04-24 08:01
Departure "Postal Shenzhen International Bulk Mail", Next stop "Shenzhen International"

2019-04-24 07:53
Departure "Postal Shenzhen International Bulk Mail", Next stop "Shenzhen International"

2019-04-24 04:40
Departure "Postal Shenzhen International Bulk Mail", Next stop "Shenzhen International"

2019-04-24 04:34
"Postal Shenzhen International Bulk Mail" received, Range Agent: Received 3

2019-04-22 12:58
Logistics orders have been created (WISH Mail platform)

2019-04-22 12:53
Logistics orders have been created

nattychins 5/12/2019 11:57:49 PM

Hi, my tracking no. is EA916279636CN
but haven't been update for awhile I heard that tracking no. might change when ship international, Do you have any information?

Suneethag 5/14/2019 9:36:22 AM

There are several problems now after you had earthquake none of our parcels are reaching us and it also shows wrong address
Aliexpress gave me this tracking number RG976254115CN but when I tried to contact local office in sirhind
They said it has been addressed to some one else and address is also wrong .kindly chk and let me know wats happening

Daisy 5/14/2019 7:44:14 PM

Hi nattychins,

The delivery was failed on May 14. Better contact Thailand Post to confirm your address and ask for a re-delivery.

2019-05-14 11:59
BANG KRUAI, Delivery Status, International ( Unsuccessful Attempt)

2019-05-14 09:29
BANG KRUAI, Out for Delivery

2019-05-14 05:59
BANG KRUAI, Container Received

2019-05-13 16:12
Bangkok EMS Centre, Dispatch

2019-05-13 15:58
Bangkok EMS Centre, Items Into Container

2019-05-13 12:54
Bangkok EMS Centre, To Customs

2019-05-13 12:51
Bangkok EMS Centre, To Customs

2019-05-13 12:39
Bangkok EMS Centre, Accept

2019-05-10 01:04
China (CNCNCAND), Departure From Outward OE

2019-05-09 22:32
China (CNCNCAND), Departure From Outward OE

2019-05-09 08:56
China, Accept

Daisy 5/14/2019 7:54:18 PM

Hi Suneethag,

Could you try to correct the address and let them send it to your address?

If you couldn't do it, contact the seller to give you a solution.

2019-05-03 12:19
India, Sirhind S.O, Unsuccessful item delivery attempt (Inb), Reason : Item wrongly directed, Measure : Will attempt delivery on next working day

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