Uk courier service

Asked by Jo | 5/27/2025 12:26:08 AM

Good morning I checked my parcel status yesterday and there were no updates. When I checked this morning it says my item was delivered yesterday but it was a bank holiday so no postal service. Why are you lying about delivering my items? How do I get a refund?!

1 Answer(s)

Daisy | 5/28/2025 1:14:55 AM Reply

Hi Jo,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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