unauthorized import
Asked by brunomarcelin |
0
Hello, dear Sir/Madam,
My name is Bruno, I have a package with tracking number EV070977504CN, which showed an update indicating unauthorized import, as it said there was insufficient product information, even though we provided all the information. I would like to know how to resolve this? Because it seems to me that the product is being returned to the country of origin.
My name is Bruno, I have a package with tracking number EV070977504CN, which showed an update indicating unauthorized import, as it said there was insufficient product information, even though we provided all the information. I would like to know how to resolve this? Because it seems to me that the product is being returned to the country of origin.

It doesn't meet customs/security requirements and will be returned back to you later.
Tracking Number: EV070977504CN
Package Status: Potentially Abnormal (42 days)
Country: China -> Brazil
Correios Brazil:
2026-04-29 12:05 SP, Unauthorized import
2026-04-07 18:00 SP, Object selected for inspection by the competent authority
2026-04-06 15:44 SP, Object received by Correios do Brasil
2026-04-01 14:50 SP, Analysis completed - import authorized
2026-04-01 09:05 SP, Information sent for analysis by the customs authority/consenting bodies
2026-04-01 01:40 CN, Object in transfer - please wait
2026-03-31 22:47 CN, Object received at the export unit in the country of origin
2026-03-31 22:08 CN, Posted object
China Post:
2026-04-29 12:05 Overseas import canceled (does not meet customs/security requirements)
2026-04-06 15:45 Send to overseas import customs
2026-04-06 15:44 Arrive at destination
2026-04-06 15:44 Arrive at the destination processing center
2026-04-06 15:30 Plane arriving
2026-04-05 17:19 The plane arrives at the port, the plane arrives at the port (arrives at the destination)
2026-04-05 04:06 Airline departure
2026-04-04 10:00 Airline departure
2026-04-04 07:53 Transferring at transfer station
2026-04-03 23:39 Plane arriving
2026-04-03 20:23 Airline departure
2026-04-02 19:01 Airlines receive
2026-04-01 16:45 Guangzhou 51040033, handed over to the carrier for transportation
2026-04-01 03:53 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2026-04-01 01:40 Guangzhou 51040034, [Guangzhou Bureau of International Exchange] has been exported directly
2026-04-01 01:40 Guangzhou 51040034, Export Customs/Release
2026-03-31 22:47 Guangzhou City 51040034, delivered to export customs
2026-03-31 22:44 Guangzhou 51140049, the email left [Guangzhou Nansha Dongyong Investment Department] and is being sent to [Guangzhou International]
2026-03-31 22:39 Guangzhou 51140049, the mail has been sorted at [Guangzhou Nansha Dongyong Investment Department] and is ready to be sent out
2026-03-31 22:08 Guangzhou 51140049, China Post has received the mail