UT048915215CN - package stuck for 71 days

Asked by Sheron | 10/16/2019 1:10:35 AM

Please could you help us understand why is the package stuck at the Shenzhen International Mail Exchange Bureau? Please help us to receive it.

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1 Answer(s)

Daisy 10/16/2019 4:40:51 AM

Hi Sheron,

It's not stuck in Shenzhen. It's sent by using China Post Ordinary Small Packet Plus which is a cheap service of China Post. China Post doesn't provide tracking service for it after it moves for some stations in China. So, you can't get more update after August 7. It usually takes about 40-60 days to be delivered. It has been over two months now. better contact the seller to give you a solution as soon as possible.

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