In general, if it's not delivered to a wrong address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact the courier who delivered it in your country to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.
Hi, I placed this order from a seller via DHgate & it should have been delivered to my address 31 Archer Drive, Cheswick Green, Solihull, B90 4LG, UK, however it was delivered on 11th June via Royal Mail to a wrong address in UK, the seller has closed his store more than 2 weeks ago & I can not contact him by any means, I appreciate if you can help, at least I want to know if he has given you my address & accordingly it is the fault of Royal mail to deliver the parcel to a wrong address, or the seller gave you a wrong address & in that case, I can get refunded by DHgate. Regards
LY865093825CN I ordered a package and put down the correct delivery address. In an email receipt the address was correct. It was delivered to the wrong address. I can’t contact the original seller or China Post because I only speak english. Hopefully you have the resources to find more insight about this event.
Hi I need your help, my tracking number is RW345301410CN
My package was delivered to the wrong address it seems, what do I do ? I gave the correct address to the seller but the package is in Puerto Rico when it’s supposed to be in Atlanta ga
In general, if it's not delivered to a wrong address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact the courier who delivered it in your country to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.