Hi, I hope someone can help me please. I placed an order on Rosegal on the 19th of November 2016, my tracking number only appeared on the tracking website on the 2nd of December 2016 saying "Xian Communications Advertising Council has accepted" and then also "Communications Advertising Bureau, XI ' an,"....
When I logged in today(12/12/2016) to check the status of my parcel, it said the following "2016-12-11 13:29 Exchange Bureau in Guangzhou, have been exported directly" and again "2016-12-11 10:33 Exchange Bureau in Guangzhou, have been exported to open"
What does this last message/update mean? I am in South Africa and was hoping to receive my parcel on or before the 19th of December 2016 as I am going away for the holidays till the new year.
I would appreciate any feedback as soon as possible so much.
You'd better contact the sender to ask why.