Hi, I hope someone can help me please. I placed an order on Rosegal on the 19th of November 2016, my tracking number only appeared on the tracking website on the 2nd of December 2016 saying "Xian Communications Advertising Council has accepted" and then also "Communications Advertising Bureau, XI ' an,"....
When I logged in today(12/12/2016) to check the status of my parcel, it said the following "2016-12-11 13:29 Exchange Bureau in Guangzhou, have been exported directly" and again "2016-12-11 10:33 Exchange Bureau in Guangzhou, have been exported to open"
What does this last message/update mean? I am in South Africa and was hoping to receive my parcel on or before the 19th of December 2016 as I am going away for the holidays till the new year.
I would appreciate any feedback as soon as possible so much.
Status of my parcel was not changed for the last 2 days since 4 Sep 2016. please refer to below : Please advise when it will be shipped out of China and what is the ETA to Abu Dhabi:
Sep 04, 2016 12:55 pm【 Guangzhou互换局】Export security scanChina Post
Sep 03, 2016 08:20 pm Leaving parcel center【东莞市邮政局电商包裹局邮件处理中心】, Next stop 【东莞中心】China Post Sep 03, 2016 08:16 pm 【东莞市邮政局电商包裹局邮件处理中心】Customs scan by parcel centerChina Post Sep 03, 2016 08:10 pm【东莞市邮政局电商包裹局邮件处理中心】Shipment received by parcel centerChina Post
You'd better contact the sender to ask why.