What to do if tracking status says 'successfully delivered' but I didn’t receive
Asked by Lidiia Tyshchuk |
0
Hello, I have a problem, I did not receive my package, although the tracking says that it was delivered. I asked my neighbors, and my family, no one received my package. I also contacted the local courier company, they said that they did indeed deliver the package to the wrong address, but they cannot tell me for security reasons. But they said that it was not their problem, since they were immediately given the wrong address, a Chinese delivery service. Can you check and confirm the information, because the sender will not refund me until it is confirmed.
track number: EV055695157CN
track number: EV055695157CN
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1 Answer(s)
It was delivered on Nov. 4. If it's delivered to the wrong address, try to contact the seller to check it for you and give you a solution. If the seller doesn't reply, it may be a scam. We have found many seller uses china post parcel to ship some junk to another address. The shipping is real, but the parcel does not contain the goods you purchased and the parcel address is not even to your address either. You need to call your bank and report fraud asap.