Hi NenehCherry,

The receiver in China refused to receive it on Feb.28 and it's on the way back to UK now.

Number: RN833120630GB
Package status: Pick up
Country: United Kingdom -> China
2022-03-20 15:06 Shanghai, to the carrier
2022-03-03 16:37 Shanghai, Leaving 【Shanghai International Mail Processing Center】,Next Stop【Shanghai International Mail Exchange】
2022-03-03 12:11 Shanghai Municipality, [Shanghai International Mail Processing Center] has been exported directly
2022-03-03 12:09 Shanghai Municipality, Export Customs/Clearance
2022-03-02 10:08 Shanghai Municipality, sent to export customs
2022-03-01 16:04 Shanghai, Depart from 【Datuan Post Office】, next stop【Nanhui Transfer】
2022-02-28 13:23 Shanghai, [Datuan Postal Branch] Delivery Result Feedback - Not Properly Voted, Remarks (Rejected), Deliverer: Song Hong, Tel: 15800658737
2022-02-28 08:32 Shanghai, [Datuan Post Branch] arranged delivery, delivery staff: Song Hong, Tel: 15800658737, Investment Department Tel: 021-58082523
2022-02-28 08:32 Shanghai, Arriving at Datuan Post Office
2022-02-25 17:58 Shanghai, Arrived at 【Hutai Road Newspaper Processing Sub-Center】
2022-02-25 13:05 Shanghai Municipality, import customs clearance
2022-02-24 09:36 Shanghai Municipality, delivered to import customs
2022-02-07 20:18 Langley, Leaving the Export Exchange Bureau (not yet arriving at China Post)
2022-02-02 15:47 GB: Received

May I ask why they refused to receive the package? And do you mean the seller or shipper refused the package?

Hi NenehCherry,

The receiver in China refused to receive it. You need to contact the receiver in China to ask why.

The shipper doesn’t have any contact but I let the seller know about this and they said they didn’t receive anything. Please let me know if you mean the seller or shipper?