Hi Jaliyah,

According to the tracking information, ZA06704563501 was delivered on June 16. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Tracking Number: ZA06704563501
Package Status: Successfully Signed for (20 days)
Country: China -> USA
China Post:
2026-06-16 17:03 3 Bailey Mountain Rd, Already delivered [US 3 Bailey Mountain R]
2026-06-16 09:55 Glen Fork, WV, 25845, Outbound delivery [US Glen Fork, WV, 25845]
2026-06-14 10:01 Glen Fork, WV, 25845, Outbound delivery [US Glen Fork, WV, 25845]
2026-06-13 16:08 ARRIVE AT DISTRIBUTION CE, Mail leaves the processing center [US ARRIVE AT [DISTRIBUTI]
2026-06-12 09:57 ARRIVE AT DISTRIBUTION CE, Mail leaves the processing center [US ARRIVE AT DISTRIBUTI]
2026-06-10 08:07 Customs clearance completed, arrived at overseas warehouse. The mail leaves the processing center [US customs clearance completed, arrived]
2026-06-07 14:58 Dismantling of panels completed, customs clearance in progress. Customs clearance in the destination country is completed. [Dismantling of panels completed, customs clearance in progress]
2026-06-04 14:39 Flight arrived, dismantling in progress. The mail arrives at [US] Customs [the flight has arrived, the panels are being unpacked, the express has arrived at the processing center], waiting for customs clearance.
2026-06-02 06:36 INTERNATIONAL AIRPORT, departed. Departure [Shanghai Port]
2026-06-01 10:53 Goods have arrived at the port and are waiting to be arranged for flights. Export customs clearance completed.
2026-05-31 11:48 Goods leave the processing center.
2026-05-29 09:43 Quanzhou City, the express mail leaves the commercial express processing center.
2026-05-28 13:08 Quanzhou City, the express mail leaves the commercial express processing center.
2026-05-27 17:59 Quanzhou City, 36229902, The email has been sent to [Jinjiang International Sales Department]. [Quanzhou City]
2026-05-27 17:59 Quanzhou City 36229902, The mail has been sorted at [Jinjiang International Sales Department] and is ready to be sent out
2026-05-27 17:31 Quanzhou City 36229902, China Post has received the mail