Hi colin coade,

It was delivered by Royal Mail on Jan. 31. You can contact Royal Mail to check or contact the seller to reflect the problem and give you a solution as soon as possible.

Number: LO752271348CN
Package status: Delivered (15 Days)
Country: China -> United Kingdom
Destination:
2020-01-31 09:49, Fleetwood DO, Collected From Your Customer Service Point
2020-01-25 11:26, Fleetwood DO, Available for Collection or Redelivery
2020-01-25 11:05, Fleetwood DO, Delivery Attempted - No Answer
2020-01-25 11:04, Fleetwood DO, Delivery Attempted - No Answer
2020-01-25 07:22, Fleetwood DO, Due to be delivered today
2020-01-25 07:02, Fleetwood DO, Arrived at
2020-01-25 05:28, Preston Mail Centre, Item Despatched to Fleetwood DO
2020-01-23 23:29, Heathrow Worldwide Distribution Centre, United Kingdom, Item has left our International Processing Centre
2020-01-23 22:55, LANGLEY HWDC, United Kingdom, Item Received
2020-01-17 07:33, China, Item Leaving overseas
2020-01-16 03:44, Sender preparing item
2020-01-16 03:09, China, Item received at
Origin:
2020-01-31 09:49, Uk, UK
2020-01-25 11:04, United Kingdom, (UK) Arrange Delivery
2020-01-23 23:29, United Kingdom, Leave the United Kingdom
2020-01-23 23:29, The border clearance has been completed
2020-01-23 22:55, Langley, has reached the place of origin
2020-01-18 19:23, Shenzhen, delivered to air transport
2020-01-18 11:33, Shenzhen, leaving the Post Shenzhen International Mail Exchange Bureau, the next stop , Shenzhen Exchange Station (via transfer)
2020-01-17 15:33, Shenzhen, "Post Shenzhen International Mail Exchange Bureau" has been exported directly sealed
2020-01-17 07:49, Shenzhen, arriving at the Post Shenzhen International Mail Exchange Bureau (via transfer)
2020-01-17 04:32, Dongguan City, leaving the "Dongguan City Mail Processing Center", the next stop "Post Shenzhen International Mail Exchange Bureau"
2020-01-16 19:12, Dongguan City, arriving at the "Dongguan City Mail Processing Center"
2020-01-16 19:12, Dongguan City, leaving the "Dongguan City International Express International Business", the next stop " Dongguan City Mail Processing Center"
2020-01-16 11:09, Dongguan City, "Dongguan City International Express International Business" has received
2020-01-15 15:11, Logistics order created