Hi Jacob,

It was delivered by airline on June 21 and takes about 30-60 days to have update showing it arrives in New Zealand after it was delivered by airline. You'd better wait for more days to get update. If there is no update in three months, you need to contact the seller to get a solution as soon as possible.

Number: CP420293689CN
Package status: In transit
Country: China -> New Zealand
2020-06-21 15:40, Shanghai, Delivered by Airline
2020-06-16 14:15, Shanghai, leaving shanghai international terminal, next stop ,Shanghai Exchange Station (via transfer)
2020-06-16 09:56, Shanghai, International Mail Processing Center has been exported to direct seal
2020-06-16 03:33, Shanghai, Arrival at Shanghai Station (via transfer)
2020-06-15 07:34, Beijing, leave the "Beijing Line Post Huangcun Station" and the next station ,Shanghai Station(via transfer)
2020-06-12 17:50, Beijing, arriving at the Beijing Mail Processing Center (via transfer)
2020-06-12 11:15, Beijing, leaving the "Post Xicheng Commercial Letter Bureau", the next stop "Beijing Center"
2020-06-12 10:48, Beijing, "Sanlihe Bulk Group" has received

Hi, i ve been promessed by a seller that i would receive my package in 20 days but i have no updates so far, can you please help?

Hi Arago,

Few package could be delivered in 20 days. It usualy takes about 30-60 days to be delivered. You'd better wait for more days to get it.