where is my package?

Asked by ryan | 8/31/2020 6:10:29 PM

my tracking number is EB726206978CN. where is my package right now? as its been in guangzhou for two weeks now. and the last update says “ Guangzhou City, "Guangzhou International Center" has been exported straight seal”. what does this mean? and before that says it was handed over to the airline transport then after that it says “Guangzhou City, "Guangzhou International Center" return, note: security check back.”

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3 Answer(s)

Daisy 8/31/2020 10:18:38 PM

Hi ryan,

According to the latest tracking information, it will be returned back to be checked again. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller, contact the seller to give you a solution as soon as possible.

ryan 9/1/2020 12:02:28 PM

my tracking # is EB726206978CN

Daisy 8/31/2020 10:18:38 PM
Hi ryan,
According to the latest tracking information, it will be returned back to be checked again. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller, contact the seller to give you a solution as soon as possible.

Hello Daisy, the above statement was your answer to me yesterday, then i check my package it says the next stop will be in Beijing international processing center, does this mean that my package is moving and they gonna send it to me? or it means something else. Thank you for your response. -Ryan

Daisy 9/2/2020 8:45:36 PM

Hi ryan,

Yes, it's moving to you now. It will be checked again later. Continue to track it to see if it's normal.

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