Daisy 6/28/2020 11:29:10 PM

Hi ryvitasue,

It was delivered by airline on June 5. It usually takes about 30-60 days to have update showing it arrives in Spain after it was delivered by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

collie_mom 9/10/2020 8:39:15 AM

Can you please give me information on package LS294458393CN? It has not shown any updated information since May 19.

Daisy 9/10/2020 7:37:15 PM

Hi collie_mom,

It usually takes about 30-60 days to have update showing it arrives in the US after it was delivered to air transport. As it has been over three months, it's not normal. You need to contact the seller as soon as possible to get refund.

collie_mom 9/10/2020 9:57:03 PM

Thank you for your help.