Where is this package?
Asked by Jan | 5/13/2020 4:34:20 PM
Mailed from NYC to XiaMen, China on March 9. Arrived in Shanghai and departed for destination on March 22 and no info since. Customer cannot get any info.
Daisy 5/13/2020 9:10:14 PM
You need to let the customer contact China Post directly by calling 11183 to further check it.
Jan 5/14/2020 8:47:40 AM
Daisy, the customer says that it has to get a China Post tracking number to replace the USPS number it was mailed with. I don't have any way to get this number. could it be in customs for over a month?