Why did I not get my parcel? It says it was not delivered for unknown reason and will be returned to sender!
Can you deliver it?

LZ242976021CN

Undelivered (24 Days)

China Post
- China
- No phone

ChatGPT About China Post
- Sync Time: 2025-06-02 18:40:50 (GMT+02:00)
2025-05-28 02:54
已试投/投递失败（收件人拒收/邮件已退还发件人）

2025-05-28 02:49
境外进口海关放行

2025-05-28 02:49
离开【BE】处理中心

My package sent from Peking to Berlin via SF.Express. says "inbound failed" after it is out for delivery in Germany.
I would like to know what exactly does this mean, like shouldn't inbound failed means that the package is stuck at custom? Is it even possible that a package is inbound failed after it is out for delivery?
Also, I would like to have suggestions on what to do and who to contact next.

I have waited about 20 days and my package hasnt arrived. It says delivery failed. Can i receive a refund for this since it wasnt delivered to the address that i put? Here is my tracking number AG784054146CN. Thanks.