Why is my package stuck?

Asked by Dkovacs | 4/25/2020 7:41:09 AM

My tracking number is CP373670693CN . The seller said that it is shipped by EMS, but the tracking seems like china post. It has been stuck at Consignment departure/Handed over to airline for days. What should I expect?

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3 Answer(s)

Daisy 4/25/2020 7:43:38 AM

Hi Dkovacs,

It's in transit to Hugary now. You can not know the exact situation when it's in the middle locations. It usually takes about 30-60 days (after it left China) to reach and there will be further update when it arrives.

Cris 5/20/2020 5:29:52 AM

Hello,
I've got two packages stuck on Handed Over To Airline, LY239459606CN and LS345879358CN. Any info on how much longer will it be before they reach US customs?
Thanks.

Daisy 5/21/2020 4:20:17 AM

Hi Cris,

LY239459606CN has left China and is in transit to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 30-60 days to have update showing it arrives. Please wait for more days to get update.

LS345879358CN is still in China now and takes more days to leave China.

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