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Why is my package stuck in costumes

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Hello! This is RETURNED GOODS you can see that in the corner of the paper it is labeled with “Retunerade Varor” and that means Returned goods in Swedish. I sent this package from Sweden and I payed for everything. I don’t understand why it is still in costumes because everything has been payed for. I appreciate your help. Thank you in advance.

4 Answer(s)

user
Hi Roz Wais,

What's the tracking number? If it's stuck at the customs, it may waiting for the receiver in China to submit declaration materials or pay for the tax.
user
Hello! The number is CC650839403SE. But the reciver doesnt have to pay a tac because it is returned goods.
user
Hi Roz Wais,

The tax is charged by the customs. You need to require the receiver in China to call China customs to check.
user
But what do I need to tell them? They say that they dont have to pay anything because its returned goods and its a misunderstanding. Please help me.

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