Why is my parcel still in customs?
Asked by Elise | 11/27/2019 4:42:03 AM
China customs have my parcel held for well over a month pending investigation. The original seller has taken down the advert so I can’t contact them for help. I’ve tried ringing my local sorting office and had no luck. I ordered a coat, nothing strange about it. Just a unbranded coat yet customs have had it since the 17th of October and I’ve had no information as to when I’m getting it. My tracking number is LO289262819CN
Daisy 11/27/2019 11:31:42 PM
Not sure what the problem is for it. The seller should have got a notice fro the custom about why it's retained there. You can only try to contact the seller to refund you if you couldn't receive it.