Why my package is stuck in Zhengzhou city since 3 weeks ago?

Asked by Gustavo | 10/5/2020 6:54:00 AM

I was tracking my package since 02/September/2020 and the package is not moving since 14/September/2020 it’s been 3 weeks without any movements

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3 Answer(s)

Daisy 10/6/2020 6:11:44 AM

Hi Gustavo,

Please provide the tracking number in order to check it for you.

Gustavo 10/6/2020 8:39:21 AM

Hey Daisy, thank you very much

Daisy 10/6/2020 8:48:09 PM

Hi Gustavo,

It was delivered to air transport on Sep. 14 and takes about 30-60 days to have update showing it arrives in Chile after it was delivered to air transport. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

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