Why my parcel stopped at Guangzhou for days?

Asked by Mark | 4/9/2015 9:47:56 PM

Hi guys, I bought some clothes from Guangzhou and sent it on 20 March, I received the tracking number and checked by using your tool and found it still stopped at Guangzhou 26 Mar. What happened to my parcel? Is there anyone can help me why it stopped?

Location Date
Guangzhou Wed, 25 Mar 2015 20:33
Guangzhou Thu, 26 Mar 2015 09:16

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2 Answer(s)

Administrator 4/10/2015 7:55:47 PM

Hello Mark, to be patient. The international parcel usually takes a long time to go through the customs. Or maybe your parcel has been passed the customs but the system hasn’t updated. You’d better check it later.

keld300 11/3/2016 12:09:43 AM

Guangzhou Exchange Office Opened this is what keeps popping up when I track MY item it told me I had from Oct8,2016 -Nov9,2016 should I be worried

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