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ZC02583304099 Where is my parcel

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Hi it says on the tracking out for delivery on 13th may and their onwards no update. Can’t find which local uk compnay is handling this delivery and how do I chase this parcel. Can’t find which someone tell me who I can contact to get it delivered or deemed lost

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1 Answer(s)

user
Hi Sam,

It's not normal for it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to check what happends to it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: ZC02583304099
Package status: On the way (25 days)
Country: China -> UK
2025-05-13 12:09 London, Se129ah, Delivery Out [GB London London, Se129ah]
2025-05-07 11:47 London, Se129ah, Destination Transport [London, Se129ah]
2025-05-02 11:32 London, Customs clearance of the target country [London]
2025-04-28 12:36 London, Destination Transport【London】
2025-04-26 09:32 Guangzhou City, Departure【Guangzhou City】
2025-04-25 13:32 Guangzhou City, export customs clearance is completed [Guangzhou City]
2025-04-24 17:18 Dongguan City, Express delivery departure processing center [Dongguan City]
2025-04-24 17:07 Dongguan City, Express delivery arrival processing center [Dongguan City]
2025-04-24 16:52 Dongguan City, the email left [Dongguan International Company Directly Affiliated International Business Department] and was sent to [Guangshang Center]
2025-04-24 16:49 Dongguan City, the email has been sorted at [Dongguan International Company Directly Affiliated International Business Department] and is ready to be sent
2025-04-24 16:46 Dongguan City, China Post has collected emails

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