18 days in transit, is it normal?

Asked by Ximena | 9/18/2020 10:48:13 AM

Hi, this is my first time ordering from SHEIN (China), and I'm quite worried since my parcel has been in transit (from Beijing directly to Peru) for 18 days already. Is that normal? How much longer should I wait for it before worrying? Last tracking says "handed over to airline transport" and in the app (shein) says "has delivered airline transportation"?

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1 Answer(s)

Daisy 9/20/2020 1:15:48 AM

Hi Ximena,

It usually takes about 30-60 days to have update showing it arrives in Peru after it was delivered by airline. You'd better wait for more days to get update. If there is no update in three months, you need to contact the seller to get a solution as soon as possible.

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