2 China Post Internationail Registered Mail/Airmail Parcels

Asked by SabineFaureSAMlle | 7/25/2015 2:28:12 AM

My Parcel RG172850968 left Beijing Airport on a Flight to France
at June 15,2015 , 16:15 PM
Today is July 25,2015 ,40 days later ,My Parcel is still in the Area of Paris ROISSY CDG Airport
and has Not been Sent to its Delivery Site:VILLENEUVE LES AVIGNON
My Parcel RM625027306CN left Beijing Airport on a Flight to France
at June 23,2015 , 10:17 AM
Today is July 25,2015 ,32 days later ,My Parcel is still in the Area of Paris ROISSY CDG Airport
and has Not been Sent to its Delivery Site:VILLENEUVE LES AVIGNON
I would like to know is what Postal Facility My Parcels are both Retained,
and who to Contact to have them Both Sent to:
Their Distribution Site: VILLENEUVE LES AVIGNON.
My two questions are:
Considering that 40 days of retention on the French Airport Sites is a bit extremely long,
In the Event that I should Considered them Lost,How long more am I supposed to Wait
before I should ask for a double Compensation for a double loss?

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2 Answer(s)

Maggie 7/26/2015 8:51:53 PM

Hi,

You are suggested to dial China pot hotline 11185 if you are in China and +86 10 11185 if you are outside China to ask for compensation.

Amma 7/26/2015 9:06:23 PM

What's in your parcel? Have you insured it?

I think you can ask for compensation now.

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