Registered parcels stuck for 2 months

Asked by Martina Ž | 9/18/2019 1:33:00 AM

Hello.
What is currently going on with your post? I have several parcels stuck at Shenzen / Guangzhou. My registered parcels have been stuck for 2 months. I also have some Ordinary mail parcels that have also not arrived, but their last tracking shows going through Shenzen.
Other parcels that went through different region, have already arrived, despite ordering much later.
Talking to others, they also have same issue with parcels who went to Guangzhou and not arriving.
Thank you.
LE535086181CN
LE541419011CN
LE545326607CN
UR616919265CN
UR727362722CN
UR765843852CN

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3 Answer(s)

Daisy 9/18/2019 7:42:29 PM

Hi,

Tracking information stops updating for LE535086181CN, LE541419011CN, and LE545326607CN. They may be stuck in Guangzhou.

UR616919265CN, UR727362722CN and UR765843852CN are sent by using China Post Ordinary Small Packet Plus which is a cheap service of China Post. China Post doesn't provide tracking service for it after it moves for some stations in China. So, you can't get more update after March 19. It usually takes about 40-60 days to be delivered. If you couldn't get it in time, contact the seller to give you a solution.

Martina Ž 9/23/2019 2:12:48 AM

Yes, Ms. Daisy,
I know all of that, but my question remains Why are so many parcels stuck at Guangzhou? Why are they stored instead of shipped forward?
I make many orders and parcels going through other ports arrive in designated time.
Well, the seller will have to refund me, losing cash and products. But I'd prefer to receive my parcels.

Regards, Martina

Daisy 9/23/2019 7:08:40 AM

Sorry, the detailed reason couldn't be known. You'd better contact the seller to check it for you.

LE545326607CN left China on Sep. 23 and on the way to Slovenia now and others still stuck.

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