2 differenct Packages stuck at "Delivered to air transport" for over a month!

Asked by Maor | 11/6/2019 1:58:12 PM

Both packages are stuck and I would appreciate some information ..
Those are 2 different packages from 2 different sellers and it doesn't seem like a coincidence. Are they lost or are they still in china waiting to catch a plane ? Or have they arrived in destination country and local post is not updating ?
I already asked the local post, and asked the seller. No one has the answers.
First Package:
Number: LX...CN
Package status: In transit
Destination:

Origin:
2019-09-29 21:57, Shenzhen, delivered to air transport
2019-09-29 21:49, Shenzhen, arriving at Shenzhen Exchange Station
2019-09-29 10:57, Shenzhen, leaving the Post Shenzhen International Mail Exchange Bureau, the next stop ,Shenzhen Exchange Station
2019-09-27 08:59, Shenzhen, "Post Shenzhen International Mail Exchange Bureau" has been exported directly sealed
2019-09-27 00:22, Shenzhen, leaving Hong Kong Express, next stop ,Shenzhen International
2019-09-26 20:37, Shenzhen, Hong Kong Express has received, agent: Qiu Seed Chao, Tel: 15638305003

Second Package:
Number: LX...CN
Package status: In transit
Destination:

Origin:
2019-09-30 23:19, Shenzhen, delivered to air transport
2019-09-29 04:30, Shenzhen, "Post Shenzhen International Mail Exchange Bureau" return, note: security return
2019-09-26 17:48, Shenzhen, delivered to air transport
2019-09-26 17:41, Shenzhen, arriving at Shenzhen Exchange Station
2019-09-26 11:52, Shenzhen, leaving the Post Shenzhen International Mail Exchange Bureau, the next stop ,Shenzhen Exchange Station
2019-09-25 10:05, Shenzhen, "Post Shenzhen International Mail Exchange Bureau" has been exported directly sealed
2019-09-25 04:13, Shenzhen, leaving Hong Kong Express, next stop ,Shenzhen International
2019-09-24 22:16, Shenzhen, "Hong Kong Express" has received, agent: Branch Ingfang Haoxin, Tel: 15218970636

2 Answer(s)

Daisy 11/7/2019 1:44:01 AM

They left China on Sep. 29 and Sep. 30. It usually takes about 30-45 days for them to have further update showing they are in the destination country. Please wait for more days to see.

Maor 11/12/2019 2:35:07 PM

3 days left for buyer's protection and status still hasn't changed.

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