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2 differenct Packages stuck at "Delivered to air transport" for over a month!

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Both packages are stuck and I would appreciate some information ..
Those are 2 different packages from 2 different sellers and it doesn't seem like a coincidence. Are they lost or are they still in china waiting to catch a plane ? Or have they arrived in destination country and local post is not updating ?
I already asked the local post, and asked the seller. No one has the answers.
First Package:
Number: LX...CN
Package status: In transit
Destination:

Origin:
2019-09-29 21:57, Shenzhen, delivered to air transport
2019-09-29 21:49, Shenzhen, arriving at Shenzhen Exchange Station
2019-09-29 10:57, Shenzhen, leaving the Post Shenzhen International Mail Exchange Bureau, the next stop ,Shenzhen Exchange Station
2019-09-27 08:59, Shenzhen, "Post Shenzhen International Mail Exchange Bureau" has been exported directly sealed
2019-09-27 00:22, Shenzhen, leaving Hong Kong Express, next stop ,Shenzhen International
2019-09-26 20:37, Shenzhen, Hong Kong Express has received, agent: Qiu Seed Chao, Tel: 15638305003

Second Package:
Number: LX...CN
Package status: In transit
Destination:

Origin:
2019-09-30 23:19, Shenzhen, delivered to air transport
2019-09-29 04:30, Shenzhen, "Post Shenzhen International Mail Exchange Bureau" return, note: security return
2019-09-26 17:48, Shenzhen, delivered to air transport
2019-09-26 17:41, Shenzhen, arriving at Shenzhen Exchange Station
2019-09-26 11:52, Shenzhen, leaving the Post Shenzhen International Mail Exchange Bureau, the next stop ,Shenzhen Exchange Station
2019-09-25 10:05, Shenzhen, "Post Shenzhen International Mail Exchange Bureau" has been exported directly sealed
2019-09-25 04:13, Shenzhen, leaving Hong Kong Express, next stop ,Shenzhen International
2019-09-24 22:16, Shenzhen, "Hong Kong Express" has received, agent: Branch Ingfang Haoxin, Tel: 15218970636

3 Answer(s)

user
They left China on Sep. 29 and Sep. 30. It usually takes about 30-45 days for them to have further update showing they are in the destination country. Please wait for more days to see.
user
3 days left for buyer's protection and status still hasn't changed.
user
My package has been in Shenzhen,delivered to air transport sense
2020-03-24 22:45 I would like to get an update and know what’s going on with my package I understand we’re going to do a situation right now I would just like to be verified

Related Questions

My packages stuck in "Guangzhou, delivered to air transport" for a month. (1 reply)

My two packages got stuck at exact same spot about a month ago, it normally took a 5 day to be delivered to air transport and from one to two weeks to arrive in Poland but now it looks like my packages got lost. At the same time in exact same spot.
They're not from a store, they're from a friend so i have no way of "getting a refund" but also my friend can't get any information out of China Post.
I understand current situation but this is beyond being simple delay, is there any way i can contact China post via email?
RV450866876CN
RV455208876CN

2 differenct Packages stuck at "Delivered to air transport" for over a month! (3 replies)

Both packages are stuck and I would appreciate some information ..
Those are 2 different packages from 2 different sellers and it doesn't seem like a coincidence. Are they lost or are they still in china waiting to catch a plane ? Or have they arrived in destination country and local post is not updating ?
I already asked the local post, and asked the seller. No one has the answers.
First Package:
Number: LX...CN
Package status: In transit
Destination:

Origin:
2019-09-29 21:57, Shenzhen, delivered to air transport
2019-09-29 21:49, Shenzhen, arriving at Shenzhen Exchange Station
2019-09-29 10:57, Shenzhen, leaving the Post Shenzhen International Mail Exchange Bureau, the next stop ,Shenzhen Exchange Station
2019-09-27 08:59, Shenzhen, "Post Shenzhen International Mail Exchange Bureau" has been exported directly sealed
2019-09-27 00:22, Shenzhen, leaving Hong Kong Express, next stop ,Shenzhen International
2019-09-26 20:37, Shenzhen, Hong Kong Express has received, agent: Qiu Seed Chao, Tel: 15638305003

Second Package:
Number: LX...CN
Package status: In transit
Destination:

Origin:
2019-09-30 23:19, Shenzhen, delivered to air transport
2019-09-29 04:30, Shenzhen, "Post Shenzhen International Mail Exchange Bureau" return, note: security return
2019-09-26 17:48, Shenzhen, delivered to air transport
2019-09-26 17:41, Shenzhen, arriving at Shenzhen Exchange Station
2019-09-26 11:52, Shenzhen, leaving the Post Shenzhen International Mail Exchange Bureau, the next stop ,Shenzhen Exchange Station
2019-09-25 10:05, Shenzhen, "Post Shenzhen International Mail Exchange Bureau" has been exported directly sealed
2019-09-25 04:13, Shenzhen, leaving Hong Kong Express, next stop ,Shenzhen International
2019-09-24 22:16, Shenzhen, "Hong Kong Express" has received, agent: Branch Ingfang Haoxin, Tel: 15218970636

Is it normal one of my packages arrives and other is still stuck in Guangzhou? (1 reply)

Hi!
My friend send me two packages, one was a bit heavier than another but overall they were the same size with similar weight.
They were separated to make shipping cheaper. Everything was ok and both got to a "Guangzhou, delivered to air transport" the same day.
I waited about a month and finally tracing info changed... but only for lighter package that now got delivered to me. Other heavier package is still stuck on "Guangzhou, delivered to air transport" and i have no idea what is going on.
Is this normal? Should i be worried? (RV450866876CN)

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