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Package stuck at "Guangzhou, delivered to air transport"


My two packages (RV455208876CN,RV450866876CN) has been stuck at ""Guangzhou, delivered to air transport"" for a week now after almost a month of being tossed around whole Guangzhou and being constantly returned for a checkup for "safety reasons".
There's no way package left China because i would get "airline departure" update and i'm worried because i see more and more packages getting lost or returned since covid-19 started.

1 Answer(s)

Hi Alice,

Not all package shows airline departure after delivered to air transpor. Packages sent to European coutries are delayed due to Covid-19. It usually takes about 30-60 days to have update showing it arrives in Poland after it was delivered by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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My friend send me two packages, one was a bit heavier than another but overall they were the same size with similar weight.
They were separated to make shipping cheaper. Everything was ok and both got to a "Guangzhou, delivered to air transport" the same day.
I waited about a month and finally tracing info changed... but only for lighter package that now got delivered to me. Other heavier package is still stuck on "Guangzhou, delivered to air transport" and i have no idea what is going on.
Is this normal? Should i be worried? (RV450866876CN)

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