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2 SAL parcels stuck Shanghai >35 days vs New parcel arrived. Warehouse backlog?

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Hello, I have a critical issue with 3 parcels sent to Peru via SAL. The newest one arrived, but the two older ones are stuck in Shanghai.

1. THE SUCCESS (Proof route is working):

CP530882824CN: Exported Jan 15 -> Arrived at Destination Jan 22. (Took 7 days).

2. THE STUCK PARCELS (Please check Shanghai Warehouse):

CP530882342CN: Exported Dec 17. Status: "Direct export seal". Stuck for 37+ days.

CP530715296CN: Exported Jan 02. Status: "Direct export seal". Stuck for 21+ days.

Since the new parcel (Jan 15) already arrived, the older parcels seem trapped in a backlog at the Shanghai International Exchange Bureau. They are not moving to the carrier.

Please verify if these older sacks were left behind in the warehouse. One contains a late Christmas gift. Thank you.

0 Answer(s)

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Three parcels are stuck (1 reply)

Hello,
From the tracking code(CP230287395CN,CP418547963CN,CP230287400CN), all of my three parcels are stuck in transit to Shanghai International Mail Exchange Station and they have been sitting in Shanghai for almost two months. No update nor change since then. I know COVID is messing with things, but it's been two months. Could you please let me know if there is a problem with the parcel shipment? Are they in Shanghai waiting for vessel ?
Thank you in advance for taking your time to read my message and to help me get more information about the three parcels.

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