2 SAL parcels stuck Shanghai >35 days vs New parcel arrived. Warehouse backlog?
Asked by alfredoporto |
0
Hello, I have a critical issue with 3 parcels sent to Peru via SAL. The newest one arrived, but the two older ones are stuck in Shanghai.
1. THE SUCCESS (Proof route is working):
CP530882824CN: Exported Jan 15 -> Arrived at Destination Jan 22. (Took 7 days).
2. THE STUCK PARCELS (Please check Shanghai Warehouse):
CP530882342CN: Exported Dec 17. Status: "Direct export seal". Stuck for 37+ days.
CP530715296CN: Exported Jan 02. Status: "Direct export seal". Stuck for 21+ days.
Since the new parcel (Jan 15) already arrived, the older parcels seem trapped in a backlog at the Shanghai International Exchange Bureau. They are not moving to the carrier.
Please verify if these older sacks were left behind in the warehouse. One contains a late Christmas gift. Thank you.
1. THE SUCCESS (Proof route is working):
CP530882824CN: Exported Jan 15 -> Arrived at Destination Jan 22. (Took 7 days).
2. THE STUCK PARCELS (Please check Shanghai Warehouse):
CP530882342CN: Exported Dec 17. Status: "Direct export seal". Stuck for 37+ days.
CP530715296CN: Exported Jan 02. Status: "Direct export seal". Stuck for 21+ days.
Since the new parcel (Jan 15) already arrived, the older parcels seem trapped in a backlog at the Shanghai International Exchange Bureau. They are not moving to the carrier.
Please verify if these older sacks were left behind in the warehouse. One contains a late Christmas gift. Thank you.
