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AQ526293870CN Missing Parcel

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Dearr Ladie and Gentleman,
I hope your are well ? May you can help to solve my parcel issue.
I Order a package from China to Germany. Sender used your company for shippment,
The chines tracking number are AQ526293870CN. The parcel have the status delivered, but not to
my adress. 

May your can help me to get to german tracking number for the package. I think there is a tracking number change if the parcel came inbound to germany.

The delivery adress are: Philipp Tille, Dieburgerstrasse 323,63225 Langen

Thanks and best Regards

Philipp Tille 

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1 Answer(s)

user
Hi Philipp Tille,

You need to contact the seller to ask for the German tracking number.

In general, if you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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Dearr Ladie and Gentleman,
I hope your are well ? May you can help to solve my parcel issue.
I Order a package from China to Germany. Sender used your company for shippment,
The chines tracking number are AQ526293870CN. The parcel have the status delivered, but not to
my adress. 

May your can help me to get to german tracking number for the package. I think there is a tracking number change if the parcel came inbound to germany.

The delivery adress are: Philipp Tille, Dieburgerstrasse 323,63225 Langen

Thanks and best Regards

Philipp Tille 

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