I have not received my package and it says that I have, is my package lost or what, How do I get a refund. How do you loose something that can be tracked. For goodness sake is a huge box. It's a 24 x12 foot long swimming pool with the swimming pool pump inside the box too. I'm really upset all anybody is giving me is the run around.:
liaosheng6419 is the email address of the person who supposedly processed my order may be you should start there. Please help me find my pool! jdsaz12

I have a package coming from China Post with tracking AQ604698907CN. When I look up the status of the package it shows out for delivery on October 9th. However, we have not received the package and was not informed to pick up the package either. I am wondering where this package is and when it will be redelivered.

I have a package from the Netherlands, and it was sent to China in last December. However, after the package failed to deliver (I received no message or call), the package somehow was sent back and the last time the specific location was given was one month ago in Shanghai. And the website shows that package was sent to another carrier. Is the package was sent back to the Netherlands? How can I have my package????

the package code is RI108912006NL