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Been waiting for more than 3 months for my parcel

Asked by Vince | 7/8/2020 3:03:11 PM

Hi, it's been over 3 months and I haven't receive my package yet. The tracking obviously is expired. Should I wait longer? I asked with my local posting office and they said that the system doesn't show that they receive it.
The tracking # is CP378276491CN.
Thank you.

3 Answer(s)

Daisy 7/10/2020 1:15:26 AM

Hi Vince,

Tracking information shows it arrived in New York on June 30 but USPS hasn't got it. I suggest you wait for more days to see. If you couldn't receive it in this month, it's not normal. Then, contact the seller to get a solution in time.

Number: CP378276491CN
Package status: Expired
Country: China -> United States
2020-06-30 10:39, New York, Arrival
2020-05-22 11:40, Shanghai, Delivered by Airline
2020-05-20 16:52, Beijing, Has Been Delivered by Airline
2020-04-07 20:06, Beijing, leaving the Beijing International Mail Exchange Station, next stop , Beijing International Mail Exchange Station
2020-04-07 13:22, Beijing, Beijing International Mail Processing Center has been exported to direct seal
2020-04-06 21:20, Beijing, arriving at the Beijing International Mail Transit Department
2020-04-06 20:21, Beijing, leaving the "Tongzhou Ma Luqiao Department" next stop "Beijing International Mail Transfer Department"

Vince 7/16/2020 9:53:16 AM

Hi, it's been more than 2 weeks since it arrived New York but USPS have not received the package yet. I have contacted them and they replied the same thing. How long approximately that the package will be handed to USPS?

Tracking # is CP378276491CN.
Thank you.

Daisy 7/17/2020 6:58:51 PM

Hi Vince,

It may be delayed due to some reason. I suggest you wait to the end of this month to see. If it's still stuck there, you need to contact the seller to give you a solution as soon as possible.

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