Yes, you should stop waiting this parcel. It's hard for you to receive it. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.
Hello, I have been waiting on my parcel since August and it still has not cleared customs yet. The shipper/supplier does not respond to my messages so it keeps getting returned from customs. What should I do if the seller does not respond? My parcel is stuck and I'm not sure what to do. I have been waiting for 3 months already.
How can I contact via email, customs in Shenzehn China? I am returning parcel to seller in China for repairs, but customs is waiting for an invoice for clearance. Seller cannot contact. They say no one answers phone. My parcel arrived in customs in China on 29th July 2021, and I'm still waiting. Please help. Kind Regards Sam
Yes, you should stop waiting this parcel. It's hard for you to receive it. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.