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Package still stuck in customs

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Hi,

My packager has been stuck in customs for almost 3 months. The tracking number is EA351117298HK
I was last informed that the parcel has been sent for sanitisation but that was 2 months ago. May I know what do I have to do to get the parcel moving?

1 Answer(s)

user
Hi Kulvinder,

It's waiting for the receiver in China to pay the tax to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check and pay.

Number: EA351117298HK
Package status: In transit
Country: Hong Kong [CN] -> China
2022-06-10 13:16 Beijing Municipality, to be taxed
2022-06-10 13:15 Beijing Municipality, to be taxed
2022-05-24 13:41 Beijing Municipality, to be taxed
2022-05-24 10:34 Beijing Municipality, Customs Clearance In Progress
2022-05-23 13:28 Beijing Municipality, delivered to the Import Customs
2022-05-22 22:00 Beijing Municipality, delivered to the Import Customs
2022-05-22 19:51 In Beijing, mail disinfection and sitting ended
2022-05-12 11:20 In Beijing, in response to local epidemic prevention requirements, mail disinfection and standing
2022-05-06 14:45 Exit the export processing center (not yet arrived at China Post)
2022-05-06 12:53 Arrive at the exit processing center
2022-05-05 15:39 【CN】Received

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