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Can’t track my parcel for 2 months

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I’ve made an order on Dhgate, it should’ve been here by 24 April but it’s 18 may and my parcel has still not arrived. Everytime I track my order LX047686547CN there’s no new tracking update anymore, last one was in 25th of March. I’ve been waiting a long time for the parcel but how can I track it? Where is my parcel? How long do I have to wait?

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3 Answer(s)

user
Hi fatimasahelb,

It has left China and is in transit to Netherlands now. You can not know the exact situation when it's in the middle locations. It usually takes about 30-60 days to have update showing it arrives. Please wait for more days to get update. If you couldn't get update in this month, you need to contact the seller to give you a solution as soon as possible.
user
Hi, I’ve been trying to track my order for over 2 months now, the seller keeps saying it’s been shipped but I’ve had no update for over 30 days I was just wondering if you could help find where my order is at this moment in time, my order number is LZ053975335CN

Thank you in advanced
user
Hi Dannikate94,

It usually takes about 30-60 days to have update showing it arrives in UK after it was delivered by airline. You'd better wait for more days to get update. If there is no update in three months, you need to contact the seller to get a solution as soon as possible.

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