Can’t track my parcel for 2 months

Asked by fatimasahelb | 5/18/2020 5:33:10 AM

I’ve made an order on Dhgate, it should’ve been here by 24 April but it’s 18 may and my parcel has still not arrived. Everytime I track my order LX047686547CN there’s no new tracking update anymore, last one was in 25th of March. I’ve been waiting a long time for the parcel but how can I track it? Where is my parcel? How long do I have to wait?

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1 Answer(s)

Daisy 5/18/2020 10:44:32 PM

Hi fatimasahelb,

It has left China and is in transit to Netherlands now. You can not know the exact situation when it's in the middle locations. It usually takes about 30-60 days to have update showing it arrives. Please wait for more days to get update. If you couldn't get update in this month, you need to contact the seller to give you a solution as soon as possible.

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