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Custom Delay

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My package has been in Zhengzhou, China customs since February 8th, 2021. I would like to know why it has been sitting there for almost two months and what I can do?

1 Answer(s)

user
Hi darjam,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him call China customs service number 12360 to check.

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