Delay of parcel (Tracking number: UR195194219CN; Order No: 99576167905927)

Asked by Samir Mammadov | 5/4/2019 7:51:59 AM

Dear sir/madam,
My order (Tracking number: UR195194219CN; Order No: 99576167905927) was made on March 16, 2019 and it has been about 50 days I haven't received the parcel yet. Generally parcels are delivered within 30-35 days to Azerbaijan. Even according to the customers' feedback this good (small parcel) was delivered latest 40-45 days.
I wonder if there is any problem with delivery and when soonest shall I expect the receipt of the parcel.
Thank you in advance. Regards, Samir

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1 Answer(s)

Daisy 5/4/2019 7:03:36 PM

Hi Samir Mammadov,

UR195194219CN is the tracking number for a package sent by using China Post Ordinary Small Packet Plus which is a cheap service of China Post. China Post doesn't provide tracking service for it after it moves for some stations in China. So, you can't get more update after March 20.

You'd better open a dispute as soon as possible if you couldn't get it before the delivery deadline.

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