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Delivered to air transport 11th April 2020 is it lost?

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Hi my package LA314891711CN states Shanghai delivered to air transport on 11th April , no update since then. Does this mean it is now lost in transit, and I should request a refund?
Thanks David

1 Answer(s)

user
Hi David,

It's still in transit to UK now. It usually takes about 30-60 days to have update showing it arrives in UK after it was delivered to air transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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